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Frequently asked questions about VerseKit

First the questions almost everyone asks, then help when something does not work.

Setting up and connecting

How do I connect VerseKit to scmdb.net?
  1. In VerseKit, turn on “Connect to scmdb.net” under Settings → General.
  2. Sign in on scmdb.net and choose “Watcher” → “Enable Watcher”.
  3. Your browser asks once whether the site may access apps on this device: allow it, let it remember and reload the page.

You do not need to download scmdb's own watcher. It works with LIVE and HOTFIX.

Windows warns when I start it. Is that normal?

Yes. VerseKit is not digitally signed (yet), so Windows shows “Windows protected your PC”. Click “More info”, then “Run anyway”. The code is public on GitHub, and GitHub builds the files from it itself.

Which keyboard shortcuts work in game?

Alt+Shift+V opens and folds the overlay. On Windows, Alt+Shift+R reads the refinery terminal and then opens the storage with the lines it read, and Alt+Shift+B takes the game picture for the signature window at once. Alt+Shift+H puts you into the handle search field of the info bar, Alt+Shift+F brings the main window to the front. All five can be changed or switched off under Settings → Overlay. A single key such as F13 works instead of a combination too.

Where is my data, and how do I back it up?

You can see and change the folder under Settings → Installation & paths (“Folder for your data”). A backup to take along is under Settings → Backup & reset.

How do I connect the KRT Profit Basetool?

Under Settings → Connection & sync, turn on the areas you want (blueprints, storage, hangar, demand, unit storage) and click “Connect”. In the browser you type in a code and sign in with your Basetool account. The “Unit demand” and “Unit storage” pages only appear with this connection.

When something does not work

Install, start, update

My antivirus flags VerseKit

A false alarm: programs packed into a single file like VerseKit are often flagged by mistake. The checksum shows whether your file is genuine: every version on GitHub comes with SHA256SUMS.txt, and the value there must match your file (on Windows: certutil -hashfile VerseKit-Setup.exe SHA256). If it matches, allow the file in your antivirus.

The update fails and the version stays old

Download the latest version on the “Download” page and install it over the old one. Your data is kept. If the version still stays old, you are probably starting an old single .exe instead of the installation: start VerseKit from the Start menu.

Linux: the launch button does not start Star Citizen

On its own the button only finds the LUG Helper start script. If you play through Lutris, Heroic or Flatpak, enter your own command under Settings → Installation & paths → “Launch command for Star Citizen”.

In the game

My blueprint details have disappeared in the game

Every game patch and every translation update rewrites the game's text file, which drops the details. After a patch VerseKit inserts them again by itself; by hand it is under Game settings → Game → “Insert again”. Then quit Star Citizen completely and start it again, because the game only reads the file at startup. If a second translation tool runs alongside, the two overwrite each other: use only one.

The signature scanner shows nothing while mining

Look at the eye in the overlay bar. Grey means off: click it. Yellow means on but not reading: restart VerseKit once. Green means it is reading. If a number is not recognised, teach it under Mining & Salvage → Mining → “Teach digits”. The scanner is Windows only.

Your data

The blueprint list is missing blueprints I own

VerseKit counts what appeared in Star Citizen's logs since setup; the game deletes older logs itself. Compare once with the fabricator in the game and tick off what is missing in the blueprint list. If your inventory is already in the Basetool, on scmdb or in a file, bring it in under Settings → Backup & reset → “Import inventory”.

VerseKit remembers nothing, the statistics stay at 0

Usually the folder for your data is in OneDrive or somewhere VerseKit may not write to. Under Settings → Installation & paths → “Folder for your data”, choose a folder outside OneDrive, for example on D:.

Display

The text is blurry (4K or scaling above 100 %)

VerseKit draws at the full resolution of your screen out of the box, there is no switch for it. If the text is too small or too large for you, set it under Settings → Appearance → “Interface size”.

What belongs in an error report

If none of this helps, click “Report a problem” at the bottom right in VerseKit. The report goes straight to the developer, with personal folder names removed first. If VerseKit crashed, it says so once at the next start. “View report” opens “Report a problem”, and nothing is sent unless you want it.

  1. Version, system and the latest errors: the report adds them itself, nothing to copy.
  2. What you did, briefly and in order: which tab, which button.
  3. What should have happened and what happened instead.
  4. A picture of it. You can attach up to four to the report.
  5. If it concerns the game: whether LIVE or PTU.

If VerseKit does not start at all, ask on Discord and send the error message as a picture, plus Windows or Linux and which version you downloaded.